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Customer center of Seoul Commtech is always trying to supply the best quality service to our customers.
Seoul Commtech supplies more effective service through the web oriented Internet service computer
system '1Q', which enables quicker and unique service.
If you need any help, please call anytime at 1588-4141, without area code.
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When customer calls 1588-4141, information speech starts and then it will connect customers to call center
receptionists by selecting a product. Schedule for our engineer to visit the customer could be arranged.
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In case the problem is minor and does not require the engineer to visit the customer, technological advice through the
telephone could be given to solve questions or any kind of trouble for the customer. The contents will be registered and
supervised in our 1Q computer system.
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After the service engineer visits and handles the problem. We enforce happy call, a follow-up call, to customers to
check for customer satisfaction. Happy call results are sent to related divisions and continuously checked.
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